Terms of Use
These Terms and Conditions of Service (the "Agreement") apply to each and every "Service Order Form" executed by AllDigital, Inc., a California corporation ("AllDigital"), and the customer whose name appears on the signature block of this Agreement ("Customer") (each, a "Party" and collectively, the "Parties"). By signing a Service Order Form (incorporated herein by this reference and made a part of this Agreement), Customer agrees that the Service Order Form is governed by this Agreement.
1. Definitions
"AllDigital Materials" means: (i) AllDigital’s Cloud Services Platform, Cloud Storage, Cloud Processing, and Origin Transit (collectively, the "Cloud Services Technology”); (ii) any software, materials, tools, designs, architecture, techniques, processes, systems, algorithms, documentation, information, content, data, know-how, ideas, inventions, works or similar items that are developed or otherwise obtained by AllDigital, or that are embodied in the Services or provided by AllDigital pursuant to the Services; and (iii) all Intellectual Property Rights and proprietary rights in, and any enhancements, improvements, modifications, or derivative works to the foregoing (i) and (ii), including from the provision of the Services.
“AllDigital Network” means the network of AllDigital or third party computer equipment, including without limitation servers, network hubs, or other network devices or points of presence, and any other AllDigital equipment, used in connection with providing Services under this Agreement. “Agents” shall mean any contractors, subcontractors, consultants, or agents of a Party. “Claims” means claims, suits, actions or proceedings, and all related losses, damages, liabilities, judgments, settlements, costs and expenses (including, without limitation, reasonable attorneys’ fees and costs). “Confidential Information” means: (i) the terms and conditions of this Agreement; (ii) all information disclosed under this Agreement relating to the provision of the Services and either Party’s business, operation, financial or other information, which is clearly identified as confidential at the time of disclosure; (iii) the AllDigital Materials (including, without limitation, the Cloud Services Technology); and (iv) all other information that a reasonable person would recognize as confidential information. Notwithstanding the foregoing, Confidential Information shall not include information or materials that were or are: (i) publicly available prior to the date received by a recipient hereunder or subsequently came to be publicly available through no fault of the recipient; (ii) lawfully received by the recipient and not subject to a confidentiality obligation; or (iii) independently developed by the recipient or any of its employees, consultants or agents without reference to the Confidential Information of the other Party disclosed under this Agreement. Customer’s Confidential Information shall not include any Customer Materials provided by or through Customer for the purpose of public posting or display on the AllDigital Network. “Customer Materials” means information, content, software or other materials of Customer, its Agents, Users, or third parties provided by or through Customer to AllDigital or which is posted, stored or displayed on AllDigital Network in connection with the use of the Services, excluding the AllDigital Materials. “Intellectual Property Rights” means (i) any and all intellectual property rights and proprietary rights provided under patent law, copyright law, trade secret law, trademark law, semi-conductor chip or mask work law, or any other statutory provision or common law principle applicable to this Agreement, including without limitation, those which may provide a right in either ideas, formulae, algorithms, concepts, inventions or know-how generally, or the expression or use of such ideas, formulae, algorithms, concepts, inventions or know-how; and (ii) any and all applications, registrations, licenses, sub-licenses, franchises, agreements, or any other evidence of a right in any of the foregoing. “Cloud Services” means any one or more of the following AllDigital services: Cloud Platform services, Cloud Storage services, Cloud Processing services, and Origin Transit services. “Service Fees” means AllDigital’s fees for the Services as set forth in the applicable Service Order Form. “Service Order Form” means AllDigital’s standard form of service order accepted by AllDigital, as indicated by its signature thereon, or a separate schedule or addendum that specifies services ordered by Customer and that is agreed to and executed by the Parties. “Services” means the services provided by AllDigital, as set forth in a Service Order Form, which may include one or more of the Cloud Services. “Users” means Customer’s customers, users, employees, Agents, and any other person or entity that is provided access to the Services directly or indirectly through Customer.
2. Fees and Payment
Customer agrees to pay in United States dollars the Service Fees plus all sales, use, value-added or import taxes, customs duties or similar taxes that may be assessed by any jurisdiction (other than taxes based on AllDigital’s income) related to the Services.
2.1 Payment
Payment is due within thirty (30) days after the date of the invoice. The effective billing start date for Services is the date set forth in the applicable Service Order Form, or the day that Customer’s service commences or is deemed to commence in accordance with AllDigital’s notices to Customer, whichever occurs first; bills for partial periods are prorated. If AllDigital is unable to provide the Services due to any delay or other reason caused primarily by Customer, AllDigital may commence billing when AllDigital would have been ready to deliver such Services (as determined by AllDigital in its reasonable discretion) but for such delay.
2.2 Excess usage
If Customer exceeds its most recent, mutually agreed-upon bandwidth, data transfer or data storage committed rate for any given month as set forth in the applicable Service Order Form, AllDigital reserves the right to bill Customer an additional amount at the over-committed rate for the actual amount of excess bandwidth, data transfer or data storage during such month. AllDigital reserves the right to change pricing for the Services by providing no less than twenty (20) days’ notice to Customer prior to expiration of any term of any Service Order Form then in effect, which will become effective on the day immediately following the expiring term or such later date as may be stated in such notice.
2.3 Late Payments
Invoiced amounts not paid when due shall accrue interest at the rate of 1.5% per month multiplied by the amount due (which shall include principal and all prior interest accrued but unpaid) or the maximum amount allowed by applicable law, whichever is less, until paid. Termination of this Agreement and/or payment of late fees shall not prejudice any other rights or remedies that may be available to AllDigital with respect to any nonpayment of applicable Service Fees. Customer’s obligation to pay for Services is absolute, unconditional and not subject to reduction, set-off, counterclaim or delay. In addition, in the event that AllDigital pursues past due balances of Customer, or takes other action to enforce Customer’s obligations under this Agreement, Customer shall be responsible for all costs incurred by AllDigital, including reasonable attorneys’ fees. All of AllDigital’s rights and remedies are cumulative, and the pursuit of any one or more of them shall not constitute an election of remedies.
2.4 Suspension of Service
In the event of Customer’s failure to timely pay the Service Fees or any other breach under this Agreement, then AllDigital may, at its option and without prejudice to any and all other remedies available to it, suspend, interrupt or terminate the Services until Customer complies with all terms of this Agreement. Any such action by AllDigital does not relieve Customer of its obligation to continue to pay the Service Fees for the remainder of the Term.
2.5 Billing disputes
Billing disputes must be brought to AllDigital’s attention, in writing, within twenty (20) days after the date of the invoice for which Customer has any dispute; otherwise Customer will be deemed to accept the accuracy of such invoice and waive its right to dispute anything related to that invoice. In order to be able to dispute any issue on an invoice that relates to service credits, Customer must have followed and timely complied with the procedures contained in the “SLA” (defined below) for requesting such credits.
3. Services
AllDigital will provide to Customer the Services described in a Service Order Form, subject to the terms and conditions specified in this Agreement. AllDigital may provide certain portions of the Services through its vendors, affiliates or subcontractors.
3.1 URL Address
If specifically set forth in a Service Order Form, AllDigital may provide a single and unique Universal Resource Locator (URL) address for use by Customer in connection with the Services. Any URL addresses assigned to Customer, as well as any Internet Protocol (IP) addresses assigned from an AllDigital Network block, are non-portable. Such URL and IP addresses must be returned to AllDigital upon termination or discontinuation of the Service or use of the “Space” (as defined below), and further use by Customer thereafter is prohibited. Customer may transfer an existing domain name to AllDigital’s service or Customer may register a new domain name through AllDigital for a service fee as published by AllDigital from time to time, and such domain name will remain the property of Customer upon termination or discontinuation of the Services.
3.2 Inactivated Services
With respect to any Services that may become inactivated, AllDigital may purge from its systems all records pertaining to said Services. However, to the extent it is practicable to do so, AllDigital will, upon written request by Customer, attempt to maintain Customer’s records for a period of up to sixty (60) days from the date the Services are rendered inactive in the event Customer may wish to reactivate Services within such period.
3.3 Certain Services
The following provisions of this Section 3.3 shall apply only to those customers who subscribe to the respective services set forth below each caption of the sub-sections below:
a. Colocation and/or Managed Server Customers, Only
For purposes of this Agreement, “Space” means the facilities whether owned or rented by AllDigital, where Customer’s hardware, software and other personal property or assets, whether owned, leased or licensed by Customer (collectively “Customer Equipment”) are stored and operated. For managed server customers, the Customer owns, manages and maintains the software applications and media properties, while AllDigital provides the server hardware, operating system and management of the server, as well as maintenance thereof, plus rack space and bandwidth from AllDigital’s Network. Services shall not include support for problems arising out of: (i) modification, alteration or addition of hardware undertaken by persons other than AllDigital or AllDigital’s authorized representatives, or (ii) hardware supplied by Customer, although such support may be available at an additional cost, or (iii) installation of third party software (excluding operating systems supported by AllDigital as part of a managed server); however, upon Customer's request, AllDigital will attempt to perform a default installation of third party software applications upon initial setup of managed server, without warranting the results, and additional configuration support may be available at AllDigital’s then standard rate for such support as published from time to time. Under all circumstances, Customer continues to be responsible for managing Customer Equipment and third party software applications, their functionality, data, and interaction with other hardware, applications and operating systems, and for obtaining technical support directly from the applicable Customer Equipment or software vendor. Customer shall not make any changes or material alterations to the interior or exterior portions of the Space, including any cabling or power supplies for its hardware. Customer agrees to reimburse AllDigital and its successors and assigns for all reasonable repair or restoration costs associated with damage or destruction caused by (i) Customer’s personnel, Customer’s Agents, its Users, or their respective guests, or (ii) as a consequence of Customer’s removal of its hardware or property installed in the Space.
b. Colocation Customers, Only
AllDigital grants to Customer a non-exclusive license to occupy the Space. Such Customer acknowledges that it has been granted only a license to occupy the Space and that it has not been granted any real property interests in the Space. Due to changing facilities requirements, AllDigital reserves the right, without prior notice to Customer, to relocate Customer Equipment within the Space or to move the Customer Equipment to other facilities that are within a reasonable distance from the original Space in AllDigital’s sole discretion. Customer assumes any and all risks associated with use of the Space by Customer, its Agents, and its Users, and their respective guests.
c. Virtual Customers, Only
As a service enhancement for its shared virtual hosting Customers, AllDigital may delegate billing and first-line customer support for such Customers to one of its partners (resellers) while continuing to provide the actual Services itself.
3.4 Cooperation
Customer agrees to reasonably cooperate with AllDigital in the performance of the Services and to timely provide AllDigital with all reasonably necessary materials, access, content, media files, and other information, resources, and assistance necessary for AllDigital to provide the Services. To the extent that Customer does not provide cooperation and materials in a timely manner, this may result in a delay or an extension of the timeframe in the provision of the Services by AllDigital. Each Party shall designate a contact person (and one or more backup contacts) to be primarily responsible for coordination of the Services.
3.5 Exclusive Use
Customer shall not, without the prior written consent of AllDigital, use the Services provided under this Agreement, in whole or in part, other than for Customer’s internal business purposes or for the purposes described in the applicable Service Order Form, and shall not resell, provide, or allow use or access to any portion of the Services to any third party.
3.6 Third-Party Service Providers
If at any time AllDigital provides to Customer the name and contact information of a third party provider of ancillary products or services, such as payment processors and domain name registrars or Customer specifically requests that AllDigital cause such a third party to contact Customer, and Customer subsequently contracts directly or indirectly (including, without limitation, through AllDigital or its website) with such third party, such action by AllDigital does not constitute an endorsement, representation or warranty by AllDigital of such third party’s product or service or the capabilities thereof, and AllDigital does not assume any liability whatsoever associated with Customer’s or other party’s use of such third party product or service.
4. Service Level Addendum
The terms and conditions applicable to the level of service provided by AllDigital, as well as the procedures and provisions applicable to Customer’s credit requests, are incorporated herein by this reference and are as set forth in the current Service Level Addendum (“SLA”) and all subsequent versions that may be modified from time to time by AllDigital, effective upon posting to AllDigital’s website (http://www.alldigital.com/sla) or when provided to Customer. By signing this Agreement, Customer represents and warrants that it has read and understood and agrees to be bound by the SLA as currently in effect at any time during the Term of this Agreement. The SLA sets forth Customer’s sole and exclusive remedies for Claims relating to the Services.
5. Acceptable Use Policy
Customer agrees to be bound at all times by AllDigital’s current Acceptable Use Policy (“AUP”), and all subsequent versions that may be modified from time to time by AllDigital, effective when posted on AllDigital’s website (http://www.alldigital.com/legal/acceptable-use-policy) or when provided to Customer (the AUP is incorporated herein by this reference and made a part of this Agreement). By signing this Agreement, Customer represents that it has read and understood and agrees to be bound by the AUP as currently in effect at any time during the Term.
6. License Grant
6.1 License to Customer’s Materials
Customer hereby grants to AllDigital a worldwide, non-exclusive right and license to use, access, promote, perform and display Customer Materials (including User information) as necessary for AllDigital to provide the underlying Services.
6.2 License to Access the Services
Subject to the terms of this Agreement, AllDigital hereby grants to Customer a non-sublicensable, non-transferable, non-exclusive license to access the Services, during the Term, solely for Customer’s internal business purposes.
6.3 Prohibition
Customer shall not, and shall not permit its Users or Agents to: (i) alter, modify, reverse engineer, create derivative works from, disassemble, or decompile the Services or the AllDigital Materials; (ii) interfere in any manner with the Services, (iii) use the Services other than as permitted under this Agreement; or (iv) give away, regularly display, make available, or otherwise transfer the Services or any materials therefrom to any third party. Customer will comply (and will be ensure that its Users and Agents are in compliance) with the AUP and applicable laws.
6.4 Necessary Equipment
Customer shall be solely responsible, at its own expense, for acquiring, installing and maintaining all equipment, hardware, software and other equipment as may be necessary for it and its Users to connect to, access, and use the Services. Unless otherwise provided in a Service Order Form, Customer assumes full responsibility for making its own separate backup copy of any information posted to the AllDigital Network.
7. Ownership
7.1 Customer
Except for the AllDigital Materials, Customer retains all right, title and interest in and to (i) Customer Materials provided to AllDigital, and (ii) Customer’s Confidential Information.
7.2 AllDigital
AllDigital (or AllDigital’s suppliers) retains and shall own all right, title and interest (i) in AllDigital’s Confidential Information, (ii) the AllDigital Materials, the AllDigital Network, and any materials now or hereafter contained in or posted on any of the foregoing and in whatever form, any materials copied, downloaded, printed, or otherwise produced from the foregoing, any memoranda or other materials furnished to Customer pursuant to this Agreement, and any and all improvements, updates, and modifications thereto; and (iii) all Intellectual Property Rights embodied or to be embodied in the Services and the foregoing (i) and (ii). AllDigital (or AllDigital’s suppliers) shall have the exclusive right to use, sell, license, modify or otherwise exploit or dispose of any such Intellectual Property Rights.
8. Term and Termination
8.1 Term
This Agreement shall become effective as of the effective date of the earliest Service Order Form and remain in effect until terminated in accordance with this Section 8 (the “Term”). With respect to a Service Order Form, upon expiration of the initial term of a Service Order Form, such Service Order Form will automatically renew for one or more additional terms for the same period as such initial term or then current term of the Service Order Form unless and until either Party notifies the other Party in writing of its intent to terminate such Service Order Form at least thirty (30) days prior to the expiration of the then current term of such Service Order Form. If no initial term is specified in a Service Order Form, the initial term for such Service Order Form shall be for a period of one (1) year. Notwithstanding anything to the contrary, the termination of the Agreement will not apply to any Service Order Form then in effect and this Agreement will continue to apply to any such Service Order Form as if not terminated until such time as both Parties have performed all of their obligations with respect to such Service Order Form or such Service Order Form is terminated in accordance with this Agreement.
8.2 Termination for Cause
This Agreement (and/or any Service Order Form) may be terminated immediately by either Party: (i) upon the material breach by the other Party of any of such other Party’s obligations hereunder, which breach has not been cured within 30 days after the breaching Party has received written notice thereof; or (ii) if all or a substantial portion of the assets of the other Party are transferred to an assignee for the benefit of creditors, to a receiver or to a trustee in bankruptcy, or a proceeding is commenced by or against the other Party for relief under bankruptcy or similar laws and such proceeding is not dismissed within 60 days, or the other Party is adjudged bankrupt.
8.3 Effect of Termination
Upon expiration or termination of this Agreement for any reason, any amounts owed to AllDigital under this Agreement before such termination will be immediately due and payable, all licenses granted herein shall immediately terminate, and each Party shall return to the other all property (including any Confidential Information) of the other Party in its possession or control. AllDigital will promptly cease performing all Services and all Customer access to the Services shall be immediately suspended. In the event this Agreement is terminated as a result of a material breach of this Agreement by AllDigital, (i) Customer shall be entitled to a pro rata refund of fees paid based on the percent of the period remaining from the date of such termination until the next payment installment is due and (ii) Customer shall have no obligation to make any future payments after such date of termination. Notwithstanding the foregoing, in the event this Agreement is terminated as a result of a material breach by AllDigital, and AllDigital has procured dedicated hardware (e.g., servers) or software, or entered into third party licenses on behalf of Customer to enable, deliver, or support the Services, Customer shall also be responsible for reimbursing AllDigital for the amount of out-of-pocket costs of such hardware, software, or third party licenses allocable to the remaining term of the applicable Service Order Form; alternatively, Customer shall be responsible for paying for the full amount of the out-of-pocket costs of such hardware, software, or third party licenses, and AllDigital shall transfer ownership to Customer accordingly. In the event this Agreement is terminated by AllDigital as a result of a material breach of this Agreement by Customer (or terminated by Customer without cause), Customer shall continue to be obligated to make all past and future payments, when due, as set forth in the applicable Service Order Form. The following provisions of this Agreement shall survive the termination or expiration of this Agreement: Sections 1, 2 (to the extent payments are due), 7, 8.3, and 9-12.
9. Confidentiality
Each Party agrees that, during the Term of this Agreement and at any other time thereafter, it will not make use of, disseminate, or in any way disclose the other Party’s Confidential Information to anyone, except as authorized by this Agreement or to the extent necessary for performance of this Agreement. Each Party agrees that it will disclose Confidential Information only to those of its employees and contractors who need to know such information and who have previously agreed to be bound by the non-disclosure terms and conditions that are substantially in accordance with this Agreement. Each Party will treat all Confidential Information of the other Party with the same degree of care as it accords its own confidential information and represents that it exercises reasonable care to protect its own confidential information. Neither Party shall disclose to third parties (other than its agents and representatives on a need-to-know basis), the terms of this Agreement or any Service Order Form hereto without the prior written consent of the other Party, except either Party shall be entitled to disclose (i) such terms to the extent required by law; and (ii) the existence of this Agreement. Notwithstanding the foregoing, a Party receiving Confidential Information shall not be in violation of this Section with regard to a disclosure that was in response to a valid order by a court or other governmental body, provided that the receiving Party provides the other Party with prior written notice of such disclosure in order to permit the other Party to seek confidential treatment of such information. All materials, including copies and summaries, containing the other Party’s Confidential Information shall be destroyed or returned to such Party, as instructed by such Party, by the recipient promptly upon request.
10. Disclaimer and Limitation of Liability
10.1 Disclaimer
Except as expressly set forth in the SLA, the Services, the AllDigital Materials, the AllDigital Network, and all other data and materials provided in connection with this Agreement by AllDigital are provided “AS IS” and “AS AVAILABLE,” without representations or warranties of any kind. EXCEPT AS EXPRESSLY SET FORTH IN THE SLA, ALLDIGITAL, ITS LICENSORS AND SERVICE PROVIDERS (“THIRD PARTY PROVIDERS”) MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, SECURITY OF CONNECTIONS OR DATA, OR ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE. ALLDIGITAL DOES NOT WARRANT THAT THE SERVICES, THE ALLDIGITAL MATERIALS, OR THE ALLDIGITAL NETWORK WILL BE PROVIDED ERROR-FREE, UNINTERRUPTED, OR VIRUS-FREE. ALLDIGITAL SHALL NOT BE RESPONSIBLE FOR ANY PROBLEMS WITH THE SERVICES ATTRIBUTABLE TO: (I) THE PUBLIC INTERNET INFRASTRUCTURE OR EITHER PARTY’S ABILITY TO CONNECT TO THE INTERNET, OR (II) THIRD-PARTY SITES, NETWORKS, EQUIPMENT, SERVICES, OR RESOURCES.
10.2 Limitation of Liability
EXCEPT FOR EITHER PARTY’S INDEMNIFICATION OBLIGATIONS, OR LIABILITY ARISING FROM EITHER PARTY’S BREACH OF CONFIDENTIALITY OBLIGATIONS OR LICENSE GRANTS, OR CUSTOMER’S BREACH OF THE AUP, NEITHER PARTY (INCLUDING THIRD PARTY PROVIDERS) WILL BE LIABLE FOR SPECIAL, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST DATA, DAMAGE TO SOFTWARE OR EQUIPMENT, SERVICE INTERRUPTIONS, INABILITY TO ACCESS DATA OR SERVICES, DENIAL OF SERVICE OR OTHER ATTACKS BY ANY THIRD PARTY, HOWEVER ARISING, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT FOR LIABILITY ARISING FROM CUSTOMER’S BREACH OF THE AUP OR ITS PAYMENT OBLIGATIONS, EITHER PARTY’S BREACH OF CONFIDENTIALITY OBLIGATIONS OR LICENSE GRANTS, OR EITHER PARTY’S INDEMNIFICATION OBLIGATIONS, NEITHER PARTY’S (INCLUDING THIRD PARTY PROVIDER’S) LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL EXCEED THE AGGREGATE FEES UNDER THE APPLICABLE SERVICE ORDER FORM UNDER WHICH THE LIABILITY PRINCIPALLY ARISES.
11. Indemnification
11.1 By AllDigital
AllDigital shall defend, indemnify and hold harmless Customer and its directors, officers, employees and agents from and against any third-party Claims arising or resulting from any Claim that use by Customer of the Services provided by AllDigital infringes any Intellectual Property Rights of any third party. However, the foregoing does not apply to the extent the infringement is caused by any of the following: However, the foregoing does not apply to the extent that the infringement is caused by any of the following: (i) the use of the Services by Customer (its Agents or Users) in a manner not in accordance with this Agreement or the related documentation; or (ii) where the infringement results from Customer Materials, Customer’s (or its Agents’ or its Users’) modification of the Services, or arises from Customer’s technical specifications or Customer’s combination of the Services with either Customer Materials or third party materials.
11.2 By Customer
Customer shall defend, indemnify and hold harmless AllDigital and its directors, officers, employees and agents from and against any third-party Claims arising or resulting from any Claim (i) that the Customer Materials infringe any Intellectual Property Rights of any third party, or (ii) arising out of a violation of the AUP by Customer, its Agents, or its Users.
11.3 Procedures
The indemnifying Party’s indemnification obligations under this Section are conditioned upon the indemnified Party: (a) giving prompt notice of the Claim to the indemnifying Party; (b) granting sole control of the defense or settlement of the Claim or action to indemnifying Party (except that indemnified Party’s prior written approval will be required for any settlement that reasonably can be expected to require a material affirmative obligation or admission of, or result in any ongoing material liability to, the indemnified Party); and (c) providing reasonable cooperation to the indemnifying Party and, at the indemnifying Party’s request and expense, reasonable assistance in the defense or settlement of the Claim.
12. Miscellaneous
12.1 Joint Marketing
AllDigital may use Customer’s name in a listing of new, representative or continuing customers in press releases, on its website, or in other marketing materials or dissemination of information. The parties may agree to cooperate in joint marketing activities or in issuing a joint press release at the request of either of them, subject to prior written consent and approval of the form and substance by both Customer and AllDigital.
12.2 Injunctive Relief
It is hereby understood and agreed that damages may be an inadequate remedy in the event of a breach by a Party of this Agreement and that any such breach may cause the other Party great and irreparable injury and damage. Accordingly, each Party agrees that the other Party may be entitled, without waiving any additional rights or remedies otherwise available to the other Party at law or in equity or by statute, to seek injunctive and other equitable relief in the event of a breach or intended or threatened breach of this Agreement.
12.3 Non-Exclusive
The Parties acknowledge and agree that, except as may be agreed in writing by the Parties, the rights granted to each other in this Agreement are granted on a non-exclusive basis, and that nothing in this Agreement prevents either Party from entering into similar agreements with third parties at any time.
12.4 Non-Solicitation
During the Term and continuing until the first anniversary of the expiration or termination of this Agreement, each Party shall not and shall ensure that its affiliates do not, directly or indirectly, solicit or attempt to solicit for employment any persons employed or contracted by the other Party.
12.5 Third Party Beneficiaries
This Agreement is solely for the benefit of the Parties and their successors and permitted assigns, and does not confer any rights or remedies on any other person or entity.
12.6 Independent Contractor.
The Parties are entering into this Agreement as, and shall continue to be, independent contractors. The Parties agree that no agency, partnership, franchise, joint venture, employment or other association shall be deemed created by this Agreement. Neither Party shall have authority to act for or make any representations or warranties on behalf of the other Party.
12.7 Assignment
Customer may not assign this Agreement (or any of its rights under this Agreement) without AllDigital’s prior written consent (which consent shall not be unreasonably withheld or delayed), and any purported attempt to do so shall be null and void; provided, however, Customer may so assign without such consent, to a successor in interest in the event of a merger, sale of all or substantially all of the assets of such Party, or consolidation; provided, however, the surviving entity or purchaser expressly assumes in writing the performance of all of the terms of this Agreement. AllDigital’s rights and obligations, in whole or part, under this Agreement may be assigned, delegated or transferred by AllDigital. Subject to the foregoing, this Agreement is binding upon, inures to the benefit of and is enforceable by the parties hereto and their respective successors and assigns.
12.8 Change in Services
AllDigital has the reasonable right to change, modify, and otherwise convert the technology used to provide the Services so long as the basic functionality and quality of the Services are not reduced.
12.9 Severability
If any provision of this Agreement is held to be illegal, void, or unenforceable, the remaining provisions shall continue in full force and effect without being impaired or invalidated in any way.
12.10 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of California without giving effect to any choice of law or conflict of law provision or rule that would cause the application of the laws of any other jurisdiction. All disputes arising under this Agreement shall be brought in the state and federal courts located in Orange County, California. Each Party consents to exclusive personal jurisdiction in such courts.
12.11 Force Majeure
Neither Party shall be in breach or otherwise liable for any delay in or failure of its performance under this Agreement if such delay or failure arises by any reason beyond its reasonable control, including any act of God, earthquakes, floods, fires, riots, or failures or delay in transportation or communications; provided, however, that lack of funds shall not be deemed to be a reason beyond a party’s reasonable control.
12.12 Headings
The section headings used in this Agreement are intended solely for convenience of reference and shall not in any manner expand, limit, modify or otherwise be used in the interpretation of any of the provisions hereof.
12.13 Entire Agreement
This Agreement (together with Service Order Forms, the SLA, the AUP, and any other exhibits attached hereto), constitutes the entire agreement between the Parties with respect to the subject matter hereof, and supersedes any and all agreements or understandings, whether written or oral, between the parties with respect to such subject matter. Any capitalized term used but not defined in the exhibits to this Agreement shall have the meanings set forth in this Agreement. Each Party represents that the individual signing this Agreement on behalf of such Party has the proper authority to sign this Agreement.
12.14 Notices
All notices, requests, demands and other communications under this Agreement shall be in writing and shall be deemed to have been duly given when personally delivered; on the date of transmission if sent by facsimile or email; and on the fifth business day after mailing if mailed to the Party to whom notice is to be given, by first class mail, postage prepaid, and must be sent to the contact person for notices at the address listed on the Service Order Form.
12.15 Amendments
This Agreement may not be amended, supplemented, canceled, or discharged except by written instrument executed by the parties hereto.
12.16 Order of Priority
In the event of any inconsistency between the terms of the main body of this Agreement and terms of a Service Order Form or any attachment, the inconsistency will be resolved in favor of the terms in the main body of this Agreement; provided, however, that a Service Order Form may amend this Agreement by specifically stating a provision constitutes an amendment and referencing the Section that is being amended. Any such amendment will be limited in its application to the Service Order Form in which the amendment is contained and will be no impact on any other Service Order Form or on this Agreement as it relates to any such other Service Order Form.
12.17 Waivers
All waivers hereunder shall be in writing. The failure of either Party to enforce at any time for any period any provision hereof shall not be construed to be a waiver of such provision.
12.18 Counterparts
This Agreement may be executed in any number of counterparts (including any facsimile counterparts), each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.