Press & News
AllDigital offers software and online services that enable the secure transport of digital content to IP-enabled devices including mobile computing devices, the desktop computer, and digital televisions ("10-foot" devices). Our business primarily targets content owners that have a need to distribute their media assets and online services to a highly fragmented market of IP-enabled devices, but lack the technical expertise and/or business intelligence to match their content to the appropriate devices.
February 22, 2010
Annoucing AllDigital Service Monitor™ - Mission Critical Monitoring of Connected Devices
IRVINE, CALIFORNIA
For an online service to provide the highest quality customer experience across hundreds of potential device pairings, an automated quality of service ("QoS") solution can dramatically reduce IT costs, help enforce SLAs, and provide a better end-user experience.
The AllDigital Service Monitor platform supports:
* The Ability to Monitor Applications, Networks and Distribution Points
* Plug-in Framework to Support a Wide Array of Technology Partners
* Escalation Process with Actionable Monitoring
* 24/7 Oversight and Operation of the Service
* Standards-based Dashboard that Provides Real-time Data and Alerting
Large scale digital media events frequently combine dozens of file formats, encoding rates, camera sources, encoding partners, entitlement systems and distribution partners. Performance issues need to be quickly identified and resolved across this ecosystem of multiple vendors and service providers. By being a trusted third party, AllDigital is able to monitor multiple parties and bring the technical oversight of the system into a single view.
AllDigital is partnering with AEG Digital Media Group on a project involving over 50 live cameras that stream high-quality media content over multiple distribution partners. AllDigital Service Monitor will provide real-time data and alerts and manage actionable monitoring of the streams. John Petrocelli, Vice President Sales and Business Development, said "AllDigital is a valued partner in helping us spot revenue generating trends and concepts in digital media. They know how to work both at the executive and technical levels to bring content to connected devices."
Digital media continues to expand into the connected device market across the mobile, desktop, and digital television markets. "TV-based Internet video receivers and connected consumer electronics platforms will drive transactional revenues for premium Internet video services past $6 bln. U.S. consumers will spend over $6 bln for Internet video services by 2013, with direct-to-TV videos accounting for 75% of that revenue", according to Parks Associates.
Tim Napoleon, Co-Founder and President Services, said, "Big entertainment projects are always team efforts, being able to make sure all systems that power the project are working is critical to a great end user experience." He added, "The AllDigital Service Monitor framework is an essential multi-party tool that reduces support costs and improves the end-user experience."
About AllDigital Inc.
AllDigital offers middleware, development, and consulting services that enable the secure transport of digital content to connected devices including mobile computing, desktop computers, and digital television. The company primarily targets content owners that have a need to distribute their media assets and online services to a highly fragmented market of IP-enabled devices.
Contact Information:
AllDigital, Inc.
2821 McGaw
Irvine, CA 92614
(949) 375-1990
www.alldigital.com
exec@alldigital.com
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